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The Netherlands:

If you order before 4 p.m. on a working day, your order will often be delivered the next day. It may be that this can take a day due to crowds. That is why we use a delivery time of 1-2 working days.

Can't wait for your order and do you order after 4 pm? Then choose Red Je Pakketje, ordered today, delivered tomorrow!

Belgium, Germany & Luxembourg

If you order before 4 p.m. on a working day, your order will be delivered within 2 working days. Due to crowds, this may take a day. That is why we use a delivery time of 1-3 working days for Belgium.

Holidays:

Orders are shipped on business days from Monday to Friday, excluding holidays.

Returns

Unsatisfied? Or do you want to exchange? No problem!

30 days to change your mind after receiving your product.
Money back within 3 days after receiving the product.
Exchange? After receipt, the new product will be sent the same day
You have the right to cancel your order up to 30 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited the full order amount including shipping costs. Only the costs for return from your home to the webshop are for your own account. These costs are approximately 6.95 per package, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and – if reasonably possible – in its original condition and packaging.

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